A guest represents a person that has booked a stay at the hospitality-facility.
Currently the guest only exists in the system for the duration of their stay. That means, the guest is only present in the system after they have been checked-in until they are checked-out.
Guest check-in/out can be done via:
Various properties are registered on a guest such as wakeups and messages.
The check-in event will create a new guest in the system checked in to a specific hospitality location (a room). The check-in will trigger TVs in the connected location to power on and display a welcome-message if a welcome-page is set up in the currently applied configuration.
The check-out event will remove the guest, delete all connected data and power off the in-room TVs in the previously checked-in location (room).
Data such as the guest portfolio may be retrieved from a connected PMS system.
The following operations can be triggered from the management portal by opening the guest context menu: